MalaysiaBankingHow-To

How to Compress a PDF for Bank Account Opening in Malaysia

Opening a bank account online in Malaysia requires uploading scanned copies of your IC, payslip, and sometimes utility bills or employer letters. Most bank portals have upload limits of 2MB–5MB per document. Scans from smartphone apps often produce files of 5–20MB. Here's how to compress them quickly and safely before submission.

Upload Limits by Malaysian Bank

BankPortal / AppUpload LimitRecommended Size
MaybankMaybank2u / MAE2MB–5MBUnder 1MB
CIMBCIMB Clicks / CIMB Octo2MB–5MBUnder 1MB
Public BankPBe2MBUnder 500KB
RHBRHB Online2MB–5MBUnder 1MB
Hong Leong BankHLB Connect2MB–5MBUnder 1MB
BSNmyBSN2MBUnder 500KB
Bank IslamGo by Bank Islam2MBUnder 500KB
AmBankAmOnline2MB–5MBUnder 1MB

When in doubt, aim for under 500KB per document — this works for all portals listed above and is fast to upload even on a slow mobile connection.

Which Documents to Compress

Step-by-Step: Compress and Submit

1

Scan Your Documents

Use your phone's scanning app to scan each document as a PDF. On iPhone: Notes app → camera icon → Scan Documents. On Android: Google Drive app → + → Scan. Aim for 200 DPI — good quality without oversized files.

2

Open ShrinkPDF

Go to shrinkpdf.fyi. All processing happens locally — your payslip and IC never leave your device.

3

Compress Each Document

Upload one document at a time. Use Balanced for payslips and bank statements. Use Maximum for IC scans and utility bills. Download each compressed file.

4

Check Readability

Open each compressed PDF before submitting. Verify that your IC number, salary amount, and employer name are clearly readable at 100% zoom on your phone or laptop screen.

5

Upload to the Bank Portal

Proceed with the bank's online account opening or loan application. Upload each compressed document in the required field. Most banks accept PDF format — check if JPG is also accepted as an alternative.

Tip: Save your compressed documents folder

Create a folder called "Bank Documents — Compressed" in your phone's Files app or Google Drive. Store all compressed versions there. You'll likely need the same set of documents again for future bank applications, loan requests, or credit card applications — having them ready saves time.

Some banks accept JPG instead of PDF

If a bank portal doesn't accept PDF for IC uploads, use ShrinkPDF's PDF to Images tool to convert your compressed PDF to JPG, then upload the JPG. This is common for some Malaysian bank mobile apps that only accept image formats for IC scans.

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Privacy — Your Documents Stay on Your Device

Bank documents contain highly sensitive information — IC numbers, salary figures, account numbers, and addresses. ShrinkPDF processes everything locally in your browser. No file is ever sent to any server. You can verify this yourself: once the ShrinkPDF page is loaded, disconnect from WiFi and try compressing a file — it still works, because no internet connection is needed for the actual compression.

Frequently Asked Questions

What file size do Malaysian banks accept for document uploads?
Most Malaysian banks accept PDF uploads up to 2MB–5MB per document. To be safe across all portals, compress your documents to under 500KB — this works for all banks including Public Bank (2MB limit), BSN (2MB limit), and Bank Islam (2MB limit), and loads quickly on mobile data.
Will compressing a payslip PDF make the salary amount unreadable?
Not with Balanced compression. Balanced keeps images at 96 DPI — all text (salary figures, employer name, EPF deductions) remains clearly legible. Only use Maximum for non-financial documents like IC scans and utility bills where exact amounts are less critical.
The bank portal rejected my PDF. What should I check?
Check: (1) File size — compress further if still over the limit. (2) File format — some portals only accept JPG for IC, not PDF. Use ShrinkPDF's PDF to Images tool to convert. (3) Password protection — banks cannot open password-protected PDFs. (4) File corruption — if the file was compressed multiple times, try compressing the original scan again fresh.
Do I need to compress both sides of my IC separately?
Most banks want front and back of the IC as a single PDF (both pages combined) or as two separate uploads. Use ShrinkPDF's Images to PDF tool to combine front and back scans into one PDF, then compress it. If the bank requires separate uploads, compress each side individually.