Contact ShrinkPDF

We read every message. Expect a reply within 1–2 business days.

🐛
Found a bug?

Tell us which tool, what file type, and what happened. Screenshots welcome. We fix reported bugs as a priority.

💡
Feature request?

We're a small team, so not everything makes it in — but good ideas from real users often do. Tell us what you need and why.

✏️
Content correction?

If a guide has wrong information, outdated portal limits, or a technical claim that doesn't match your experience — let us know. Accuracy matters.

Before you write in — quick answers
Q
My compressed PDF has no selectable text — is this a bug?
No, this is expected. Compression works by re-rendering each page as an image. Text becomes part of the image and is no longer selectable. Keep your original file if you need the text layer.
Q
The tool isn't working — nothing happens when I click Compress.
Try refreshing the page and using a different browser. Chrome and Edge work best. If the issue persists, tell us your browser version and operating system and we'll look into it.
Q
Can I use ShrinkPDF for my business or clients?
Yes, no restrictions. The tools are free for personal and commercial use.

✉️ Send Us a Message

What You Can Write To Us About

We're a small independent team, not a large company with a ticket system. Here are the kinds of messages we actually find useful and can act on:

🐛

Bug Reports

If a file isn't compressing correctly, a tool is throwing an error, or something looks broken on your device or browser — please include your browser name and version, the approximate file size, and a description of what happened vs what you expected. This helps us reproduce it quickly.

💡

Feature Requests

We're actively developing ShrinkPDF. If there's something you expected to find here and didn't — a specific output format, a compression option, a tool for a use case we haven't covered — we want to hear about it. Not all requests make it to the roadmap, but we read every one.

📚

Content Corrections

If something in one of our guides is factually wrong, out of date, or just confusing — please tell us. We've written 95 guides across four languages, and we take accuracy seriously. A correction that gets filed and fixed helps every other reader who finds that page.

🤝

Partnerships and Business Enquiries

For advertising, partnership, or affiliate programme enquiries, please select "Partnership / Ads" in the topic dropdown. We're also reachable at hello@shrinkpdf.fyi directly. ShrinkPDF's CJ Affiliate Publisher ID is 7981599 for publishers who need it.

What This Site Is Not

ShrinkPDF is not an AI-generated content farm, not a link-building scheme, and not a white-label product. Every guide on this site was written by a human who has actually used the tool and understands the use case it describes. The site exists because the problem it solves — reducing PDF file sizes privately, without uploading to a server — is one that affects real people every day, and the existing solutions all come with catches.

If you're a journalist, researcher, or publisher who wants to verify anything about how the tool works, what data we collect, or how the site is run, we're happy to answer directly. The technology is open-source and the privacy claims are technically verifiable in any browser's DevTools.

✉️

Email Directly

Prefer email? Reach us at hello@shrinkpdf.fyi

⚡

Response Time

We typically reply within 1–2 business days. Check your spam folder if you don't hear back.

🔒

Privacy

We only use your email to reply to your message. We never share it with third parties.

🌍

Languages

You can write to us in English, Bahasa Malaysia, Mandarin, or Indonesian.